Archive for August, 2013

Social Media Customer Service

Posted on August 13, 2013 by

A 2013 infographic that explores the world of social media customer service, and customer expectations for customer service online.

Sold on Facebook – Social Commerce

Posted on August 5, 2013 by

Millions of users world-wide have “bought in” to Facebook, and countless businesses are profiting handsomely. Leaving you wondering . . . What’s in it for consumers—engagement, incentives, community? How could [...]

YouTube – The 2nd Largest Search Engine

Posted on August 5, 2013 by

YouTube has changed the way we search for things on the web. Now videos are more popular than ever and continuing to increase in popularity.

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